Frequently Asked Questions

Everything you need to know about your TDE gear and orders.

How long will it take for my order to ship?

Standard domestic orders are processed within 3-5 business days. During high-volume release windows, processing may take up to 10 business days before shipping.

What is your return policy for apparel?

We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of delivery. Please note that limited edition drops and 'Final Sale' items are not eligible for return.

Do you ship internationally?

Yes, we ship TDE merchandise worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout. International customers are responsible for any customs duties or taxes.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.

How do I know what size to order?

A detailed size chart is available on each product page. Our apparel generally follows standard streetwear sizing, but we recommend checking specific measurements for hoodies versus lightweight tees.